Ms. LaChance joined Cumberland University in January 2006 as the Assistant Director of Student Financial Services (SFS). In October 2006, she was promoted to the Director of Financial Aid. In November 2021, Ms. LaChance was promoted to Executive Director of Student Financial Services. She oversees the Offices of Student Financial Services and Student Accounts and Billing. In addition, Ms. LaChance also acts as the Primary Designated School Official (PDSO) for International Students. She oversees the administration of federal, state, and institutional financial aid funds, services and compliance, student accounts, and aspects of the international student visa process.

Ms. LaChance and her staff assist current and prospective students with all aspects of the student financial services process. She has over 25 years of experience in higher education administration in 2-year public, 4-year private, and proprietary institutions. Ms. LaChance has held positions in Compliance, Financial Services, Enrollment Services, International Student Services, and as a College Bursar.

Ms. LaChance is a Cumberland University graduate with a bachelor’s and master’s degree in Business Administration. In addition, she graduated from Northern Essex Community College with an AS in Accounting and an AS in Business Management with a concentration in Computer Applications. She is currently pursuing her DBA from Trevecca University. Originally from Salem, Massachusetts, Ms. LaChance currently resides in Lebanon, TN, and enjoys spending time with family, reading, traveling, and lifelong learning.